Privacy Policy
The Wedding Box
www.theweddingbox.com
Effective Date: March 3, 2026
Introduction
The Wedding Box (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.theweddingbox.com, use our online customizer tool, place an order, or interact with us in any other way.
By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you place an order, create an account, subscribe to communications, or contact us. This may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment processors)
- Wedding date and event details
- Customization preferences (flower selections, colors, styles, and sizes)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages viewed, time spent on pages, and referring URLs
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including managing your personalized order dashboard
- To communicate with you about your order status, flower care instructions, and delivery updates
- To personalize your experience with our online customizer
- To improve our website, products, and customer service
- To send promotional emails and marketing communications (you may opt out at any time)
- To detect, prevent, and address fraud or other security issues
- To comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party companies that help us operate our business, such as payment processors, shipping carriers, email service providers, and website analytics tools. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies, including the Facebook Pixel, to enhance your browsing experience, analyze site traffic, and serve personalized advertising. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order-related information may be retained for accounting and legal compliance purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
